Title
Floren Hotel vs. National Labor Relations Commission
Case
G.R. No. 155264
Decision Date
May 6, 2005
Employees of Floren Hotel filed complaints for illegal dismissal after incidents of misconduct led to suspensions, demotions, and alleged abandonment. Courts ruled constructive dismissal due to lack of due process, ordering reinstatement with backwages and proportionate benefits, but denied indemnity claims.
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Case Summary (G.R. No. 155264)

Factual Background

In June 1998, the private respondents worked in the hotel as follows: Calimlim and Rico as room boys, Bautista as front desk man, and Lopez as waitress, with Abalos also working in the hotel as a room boy. Except for Abalos, who began only in 1995, all started working in 1993.

On the afternoon of June 6, 1998, petitioner Dely Lim randomly inspected hotel rooms to verify proper cleaning. In Room 301, she found Bautista sleeping half-naked with the air-conditioning on. She immediately called the attention of the acting supervisor, Diosdado Aquino, and admonished him, noting Bautista’s alleged third offense of the same nature. When she entered Room 303, she found Calimlim and Rico drinking beer, with four bottles in front of them. They had also switched on the air-conditioning. The beer bottles were reportedly taken from the hotel’s coffee shop.

That same afternoon, Lim prepared a memorandum for Bautista detailing several incidents: sleeping in hotel rooms; entertaining a brother-in-law for extended hours during duty hours; using hotel funds to pay an SSS loan without management consent; unauthorized use of the hotel’s air-conditioning; and failure to pay a cash advance of P4,000. Bautista refused to receive the memorandum. He then went absent without leave. Calimlim and Rico, embarrassed by what had occurred, went home. When they returned the next day, they were served with a notice of suspension for one week. Like Bautista, they refused to receive the notice but later served the penalty.

Upon their return on June 15, 1998, Calimlim and Rico saw on the bulletin board a memorandum dated June 13, 1998 announcing (a) either their suspension as room boys or (b) their return to work on probation as janitors. The memorandum cited unsatisfactory work, drinking inside hotel rooms, cheating on the Daily Time Record, absence without valid reason, leaving work during duty time, tardiness, and sleeping on the job. It also stated a new work schedule for Calimlim and Rico. They submitted handwritten apologies, requested another chance, and then went AWOL.

Complaints Before the Labor Arbiter and Proceedings

On June 25, 1998, Calimlim, Rico, and Bautista filed separate complaints for illegal dismissal and money claims before the Labor Arbiter in Dagupan City. Calimlim and Rico alleged they had been constructively dismissed. Bautista claimed that Lim orally told him not to return because he had already been dismissed.

Afterwards, Abalos and Lopez filed separate complaints for underpayment of wages and non-payment of their thirteenth month pay and service incentive leave pay. On July 7, 1998, after they stopped working, Abalos and Lopez amended their complaints, alleging that petitioners orally dismissed them when they refused to withdraw their complaints. Petitioners, in turn, maintained that they did not dismiss the employees; they asserted that the employees abandoned their jobs.

Private respondents later filed a manifestation and motion asking for reinstatement. The record, however, did not show the Labor Arbiter resolved that motion.

On March 19, 1999, the Labor Arbiter dismissed the complaints but ordered petitioners to pay proportionate thirteenth month pay and service incentive leave pay, and to pay indemnity to Calimlim and Rico. The Labor Arbiter held that the five complainants were not illegally dismissed but abandoned their work because they did not report and did not show any order of dismissal. It likewise found that the demotion and reassignment of Calimlim and Rico were valid exercises of management prerogative, intended to enable close supervision and not involving diminution of wages.

At the same time, the Labor Arbiter held petitioners liable for indemnity to Calimlim and Rico due to the failure to observe the twin notices rule. As to Abalos and Lopez, the Labor Arbiter ruled that their allegation of oral dismissal was insufficient, self-serving, and unsupported because there was no suspension order or notice of dismissal.

NLRC and Court of Appeals Disposition

Private respondents appealed to the NLRC, contending that the Labor Arbiter committed grave abuse of discretion in finding abandonment and in treating the immediate filing of illegal dismissal complaints as proof of abandonment. They also insisted they were entitled to damages because their dismissal was attended with bad faith and malice, and they argued that petitioners failed to comply with the two-notice requirement.

On March 22, 2000, the NLRC reversed the Labor Arbiter’s findings. It ordered petitioners to reinstate the complainants to their former positions without loss of seniority and with full backwages and other benefits until actual reinstatement, and in case reinstatement was no longer possible, to pay separation pay in addition to full backwages. It also ordered payment of incentive leave and thirteenth month pay, plus P1,000 as indemnity for each employee. The NLRC concluded petitioners failed to prove abandonment and failed to serve termination notices based on abandonment. It further held that Calimlim and Rico were constructively dismissed when they were demoted from room boys to janitors and reclassified as probationary employees. The NLRC denied damages and attorney’s fees for lack of evidence of malice or bad faith.

Petitioners moved for reconsideration, which the NLRC denied. Petitioners then appealed to the Court of Appeals.

On September 10, 2002, the Court of Appeals partially granted the appeal and modified the NLRC decision. It declared that Calimlim and Jose Abalos (the appellate text corresponded to the Court’s constructive dismissal finding but the case later addressed a typographical issue) had been illegally dismissed by petitioners and ordered reinstatement with full backwages, or separation pay in addition to backwages if reinstatement was not possible. It also declared that Bautista, Abalos, and Lopez had abandoned their employment and thus were not entitled to backwages or separation pay. However, it ordered petitioners to pay all private respondents their proportionate thirteenth month pay and incentive leave pay using the Labor Arbiter’s computations, and it required petitioners to pay indemnity of P1,500 each to Calimlim and Rico.

Supreme Court Issues

The Supreme Court identified four issues: (one) whether the Court of Appeals erred in giving due course to the petition for certiorari despite alleged procedural defects; (two) whether private respondents were illegally dismissed; (three) whether the Court of Appeals erred in ordering indemnity of P1,500 to Calimlim and Rico; and (four) whether the Court of Appeals erred in ordering payment to all private respondents of proportionate thirteenth month pay and incentive leave pay.

On the Procedural Objection to the Court of Appeals Petition

Private respondents argued that petitioners’ failure to attach copies of certain position papers and documents to their certiorari petition was fatal. The Supreme Court rejected the procedural objection. It held that acceptance of a petition for certiorari and the grant of due course rested in the Court of Appeals’ sound discretion. It further reasoned that Section 1, Rule 65 in relation to Section 3, Rule 46 did not specify the exact documents that must be appended, aside from the judgment, final order, or resolution being assailed. The rules required only that the appended documents be relevant or pertinent.

The Supreme Court found that the evidence petitioners alleged had been disregarded was annexed to the petition and that the Labor Arbiter’s decision had also been made part of the petition, with extensive summaries of the position papers’ material allegations. It therefore found no error prejudicial to substantial rights in the appellate court’s determination that the petition made out a prima facie case.

Abandonment: Failure to Prove the Required Elements and Failure to Serve Termination Notice

On the merits, the Supreme Court held that the Court of Appeals erred in reversing the NLRC and in ruling that Bautista, Abalos, and Lopez were not illegally dismissed but had abandoned their jobs. The Court emphasized that abandonment requires proof of two elements: absence without valid reason and an overt act showing a clear intention to sever employment. Petitioners were required to establish, for each employee, not only unjustified absence, but also an unequivocal intent to abandon the job.

The Supreme Court found petitioners’ evidence inadequate. Petitioners presented joint affidavits from hotel supervisors and employees indicating that the concerned employees went on AWOL after being confronted with irregularities. The Court ruled those joint affidavits failed to show that the absence of the employees was unjustified, and more importantly, they failed to demonstrate any overt act proving an unequivocal intent to end the employment relationship.

The Court reiterated that mere absence does not constitute abandonment. It further explained that if abandonment were real, petitioners should have served each employee with a written notice of dismissal at the employee’s last known address, consistent with Sec. 2, Rule XIV, Book V of the Rules and Regulation Implementing the Labor Code in effect at that time, which required notice stating the particular acts or omissions constituting the ground. Petitioners’ failure to serve the required termination notice bolstered the employees’ claim that they were not abandoning their work but were illegally dismissed.

The Court also relied on subsequent acts inconsistent with abandonment. It noted that shortly after dismissal, the private respondents filed complaints to protest their dismissals. It considered that an employee who takes steps to protest a layoff could not be said to have abandoned employment. It also found that during Labor Arbiter proceedings, the employees filed a manifestation and motion seeking to be allowed back to work, which showed eagerness to resume work.

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