Title
Ferdez vs. Newfield Staff Solutions, Inc.
Case
G.R. No. 201979
Decision Date
Jul 10, 2013
Employees Gilda Fernandez and Bernadette Beltran were illegally dismissed by Newfield Staff Solutions without just cause or due process. The Supreme Court ruled their dismissal invalid, rejecting claims of job abandonment, and upheld their entitlement to back wages and separation pay.

Factual Background

On October 17, 2008, Lopez, Jr. asked petitioners to report to his office and terminated their employment, citing that they failed to perform satisfactorily. Lopez, Jr. ordered them to immediately turn over records in their possession to their successors. A week later, petitioners received return-to-work letters dated October 22, 2008, stating that petitioners did not report since October 20, 2008 without resigning, allegedly in violation of the employment agreements. The letters directed them to report and explain their failure to file resignation letters.

Fernandez responded through a demand letter dated November 11, 2008, claiming nonpayment of her salary for the period September 30 to October 17, 2008 and mobile phone expenses of P3,000 incurred in furtherance of Newfield business. Fernandez asserted that she had been able to hire one team leader and twelve agents in three weeks but that Newfield nonetheless found her performance unsatisfactory and instructed her to file a resignation letter. She stated she referred the matter to counsel and threatened suit if Newfield did not respond favorably. Beltran sent a similar demand letter dated November 17, 2008, with a claim for unpaid salary of P7,206.80.

When Newfield did not provide favorable action, petitioners filed on December 9, 2008 a complaint for illegal dismissal, nonpayment of salary and overtime pay, reimbursement of cell phone billing, moral and exemplary damages, and attorneys fees. In their verified position paper, petitioners narrated that Lopez, Jr. fired them on October 17, 2008, told them “YOU[RE] FIRED, x x x this is your last day and turn over the records,” and ordered immediate turnover of their records. Newfield, in its verified position paper, relied on petitioners’ fixed-term employment agreement theory and the six-month engagement guarantee, arguing that petitioners failed to comply with the agreement by not performing their tasks for the guaranteed period and by not giving the required written notice for termination.

Labor Arbiter’s Proceedings and Ruling

Before the Labor Arbiter, respondents maintained that petitioners had signed employment agreements committing them to perform for six months and to give 45 days’ written notice if they wished to terminate after the guaranteed period. They alleged that Fernandez failed to report after approximately three weeks and did not communicate despite the return-to-work letter; thus, they declared her absent without official leave (AWOL) and terminated her employment for breach of contract. They made the same claim for Beltran, asserting that she stopped reporting two weeks after being hired and similarly failed to communicate despite the return-to-work letter.

Petitioners denied that they abandoned their jobs. They insisted that Lopez, Jr. dismissed them on October 17, 2008 and that they were ordered to turn over records to successors. They also submitted, as additional evidence, the affidavit of Josette Pasm an, who stated under oath that on October 21, 2008 she called Newfield’s Timog Office to inquire about her salary, looked for Fernandez or Beltran, and was surprised that they were no longer employed at Newfield.

The Labor Arbiter ruled that petitioners’ dismissal was illegal. The dispositive portion ordered respondents to pay petitioners their salary from the time of dismissal up to the promulgation of the decision, separation pay, unpaid salaries and allowances for October 1 to 17, 2008, and ten percent (10%) of the total award as attorneys fees. The Labor Arbiter rejected respondents’ abandonment theory, explaining that petitioners had taken steps to protest their layoff by demanding their pay and by filing the complaint for illegal dismissal. It further found petitioners’ account credible that Lopez, Jr. dismissed them on October 17, 2008 and directed them to turn over records.

On the issue of back wages, the Labor Arbiter ruled in favor of petitioners without the later limitation imposed by the NLRC due to the alleged fixed-term nature of the agreement.

NLRC Review and Modification

The NLRC affirmed the Labor Arbiter’s findings and conclusion that petitioners had been illegally dismissed, grounding its affirmance on substantial evidence. It nonetheless modified the award of back wages because petitioners had allegedly signed fixed-term employment agreements. Accordingly, it limited back wages to the period contemplated in the respective contracts: for Fernandez, from September 30, 2008 to March 30, 2009, and for Beltran, from October 7, 2008 to April 7, 2009. In its Resolution dated January 25, 2011, the NLRC denied both parties’ motions for reconsideration.

CA’s Reversal on Illegal Dismissal

Respondents then filed a petition for certiorari under Rules 65 before the CA. The CA reversed the NLRC and dismissed petitioners’ illegal dismissal complaint. It concluded that petitioners abandoned their jobs and pre-terminated their six-month employment agreements. The CA reasoned that petitioners left after meeting with Lopez, Jr. on October 17, 2008 when they were advised of unsatisfactory performance. The CA held that the meeting did not establish dismissal, but rather suggested that petitioners could not accept constructive criticism and chose not to continue working. It further stated that petitioners demanded wages and mobile phone expenses for the two to three weeks they had worked instead of reporting to explain their absence. The CA added that petitioners’ alleged breach of the employment agreements exposed them to liability for liquidated damages.

In denying reconsideration through its Resolution dated May 18, 2012, the CA maintained its earlier ruling.

Petitioners’ Grounds in the Rule 45 Petition

In the present Rule 45 review, petitioners argued that the CA erred in dismissing their complaint because, for a dismissal to be valid, there must be a just or authorized cause and due process must be observed. They contended that respondents terminated their employment on October 17, 2008 when Lopez, Jr. fired them and ordered turnover of records, yet they received no written notice specifying the cause of termination. Petitioners also claimed that the CA improperly reversed findings of the Labor Arbiter and NLRC regarding dismissal and abandonment.

Respondents countered that the CA had correctly found that no incident of firing occurred on October 17, 2008. Respondents insisted that Lopez, Jr. merely called petitioners to his office and advised them of unsatisfactory work performance. They also argued that petitioners refused to comply with return-to-work letters and instead demanded wages and reimbursement.

The Court’s Treatment of the Record and Reviewability

The Court recognized that petitions under Rule 45 generally raise questions of law only. It nevertheless applied recognized exceptions where findings by the Labor Arbiter, NLRC, and CA were in conflict. After review, the Court held it was constrained to reverse the CA.

Legal Basis and Reasoning: Illegal Dismissal

The Court agreed with the Labor Arbiter and NLRC that petitioners were illegally dismissed. It held that the CA erred in ruling that the October 17, 2008 meeting failed to prove dismissal. The Court found that Lopez, Jr. terminated petitioners’ employment on October 17, 2008 based on petitioners’ sworn allegations in their verified position paper that Lopez, Jr. fired them on that date, told them it was their last day, and directed them to turn over records.

The Court reviewed respondents’ verified pleadings before the Labor Arbiter and found that respondents did not deny the sworn narrative that petitioners were fired as stated. Respondents instead argued that there was no evidence showing petitioners were forced not to report for work and that petitioners abandoned their jobs. The Court also considered respondents’ silence on the October 17, 2008 firing claim in an appeal memorandum filed before the NLRC, treating that silence as an admission that fortified petitioners’ account.

In support, the Court invoked Section 32, Rule 130 of the Rules of Court, which provides that a party’s act or declaration made in the presence and within the hearing or observation of another party, who does nothing when the act is such as naturally to call for action or comment if not true, may be given in evidence against the party. The Court applied this to respondents’ failure to directly dispute petitioners’ claim of being told they were fired. It also invoked precedent such as Tegimenta Chemical Phils. v. Oco and relied on the concept that silence can constitute an admission that fortifies the employees’ narration when the circumstances call for denial.

The Court additionally noted that respondents confirmed that Lopez, Jr. met petitioners on October 17, 2008, and it expressed serious doubt over respondents’ claim, raised at later stages, that no such incident of firing took place. The Court observed that respondents did not earlier raise a denial that Lopez, Jr. met petitioners but did not fire them, and that the denial was not presented in their position paper, reply, or appeal memorandum.

The Court also considered the affidavit of Josette Pasman, which stated that when she inquired about salary on October 21, 2008 and looked for Fernandez or Beltran, she found them no longer employed at Newfield.

Legal Basis and Reasoning: Lack of Abandonment

The Court corrected the CA’s abandonment conclusion. It first clarified that the employment agreements did not create fixed-term employment for six months in the manner assumed by the CA, NLRC, and respondents. The Court held that Fernandez became entitled to a loyalty bonus of P60,000 and life insurance worth P500,000 upon reaching six months of employment, while Beltran would receive a ten percent salary and allowance increase upon reaching twelve months of employment. The “six-month guarantee” meant that petitioners guaranteed performance of their tasks for six months, and f

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