Title
Citibank, N.A. vs. Spouses Cabamongan
Case
G.R. No. 146918
Decision Date
May 2, 2006
Citibank negligently allowed impostor to pre-terminate joint account, was held liable for damages; Supreme Court affirmed ruling, modified awards.

Case Summary (G.R. No. 146918)

Factual Background

On August 16, 1993, the Cabamongan spouses established a joint foreign currency time deposit in the amount of $55,216.69, scheduled to mature on February 14, 1994. On November 10, 1993, an individual claiming to be Carmelita pre-terminated this deposit without her consent while she was in the United States. This individual presented various forms of identification but did not surrender the original Certificate of Deposit. Instead, a notarized waiver and release document was executed in favor of Citibank, and the funds were subsequently released.

Discovering the Fraud

After the pre-termination, San Pedro, the account officer, discovered an identification card left behind by the individual who withdrew the money. A shocked Marites Cabamongan contacted Carmelita, who was unaware of the transaction. Investigation revealed a burglary at the Cabamongan residence in California, wherein not only jewelry but also important documents, including passports and bank certificates, were stolen. The Cabamongans informed Citibank of the fraudulent nature of the transaction and sought the return of their funds.

Legal Proceedings

The Cabamongan spouses filed a complaint for Specific Performance with Damages in the Regional Trial Court (RTC) after Citibank denied their request for the return of the deposit. Citibank defended itself by asserting that proper procedures were followed, and the deposit was released upon adequate identification.

Trial Court Decision

The RTC ruled in favor of the Cabamongan spouses, determining that Citibank had acted negligently and allowed the release of the funds to an impostor. The court ordered Citibank to refund the deposit amount along with moral and attorney’s damages.

Appeal to the Court of Appeals

Citibank appealed the RTC decision, contesting the findings of negligence and the amounts awarded for damages. The Court of Appeals (CA) affirmed the RTC’s finding of negligence but modified the amounts awarded, adjusting the rates of interest and reducing moral damages, while deleting awards for exemplary damages and litigation expenses.

Supreme Court Involvement

Both parties subsequently filed separate petitions for review before the Supreme Court. Citibank argued that the CA’s conclusions were erroneous and that moral damages should not have been awarded since it did not act with bad faith. The Cabamongan spouses contended that Citibank’s negligence warranted a higher compensation.

Legal Principles Emphasized

The Supreme Court stressed that banks must exercise the highest degree of care in their transactions due to the fiduciary nature of their relationship with clients. The bank’s failure to detect forgeries and the lack of adherence to established pr

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