Title
Visperas vs. Inciong
Case
G.R. No. L-51299
Decision Date
Dec 29, 1982
A 1977 workplace altercation between bank tellers escalated, leading to termination. The Supreme Court ruled dismissal too severe, ordering reinstatement and back wages due to procedural lapses and disproportionate penalty.
A

Case Digest (G.R. No. 233395)

Facts:

  • Parties and procedural posture
  • Carmencita G. Visperas filed a Petition for review on Certiorari of the Decision of respondent Deputy Minister of the Ministry of Labor in NLRC Case No. RB-IV-12151-77, entitled Carmencita G. Visperas vs. Banco Filipino Savings and Mortgage Bank.
  • Respondent Banco Filipino Savings and Mortgage Bank (respondent Bank) sought clearance to dismiss petitioner.
  • The petition challenged a Decision of Deputy Minister Amado G. Inciong dated March 14, 1979.
  • Incident at the respondent bank (Mandaluyong Branch)
  • On February 19, 1977, an incident occurred on the second floor premises of Banco Filipino at its Mandaluyong Branch between two tellers:
    • Carmencita Visperas (petitioner); and
    • Cesar Ramirez.
  • Around 11:00 a.m. on February 19, 1977, Orlindo Bartolome, a bank employee, requested petitioner to prepare a debit memo for a dollar check received on February 14, 1977.
  • Petitioner normally prepared the debit memo on the same day of the transaction, pursuant to bank practice.
  • Petitioner prepared the debit memo as requested.
  • Petitioner had the debit memo cleared by Mrs. Ofelia Cruz, a bank supervisor, while Mrs. Cruz was having lunch with Ramirez and two other employees.
  • Petitioner inquired who the teller was who failed to prepare the debit memo.
  • Ramirez admitted that he had prepared a debit memo but left it unposted because the bank was operating off-line and he left the debit memo with a bookkeeper in the afternoon shift, which remained unposted.
  • Petitioner commented “tarantado.”
  • In affidavits executed on:
    • April 18, 1977 (petitioner); and
    • June 28, 1977 (Ramirez),
petitioner and Ramirez admitted that the comment was made in a joking manner.
  • After the comment, petitioner returned to work and Ramirez finished his meal hurriedly.
  • About thirty minutes later, Ramirez approached petitioner and told her he resented her revealing his mistakes and her use of the word “tarantado” in front of their supervisor.
  • Petitioner did not apologize, although she stated the word was her ordinary expression.
  • Other employees also made comments and poked fun at the incident.
  • Mrs. Cruz admonished them with “Pssst tama na yan.”
  • The employees momentarily stopped.
  • Ramirez then sat opposite petitioner with dagger looks, which incensed petitioner.
  • Petitioner remarked “Alam ko matapang ka mangyari security guard ka dati.”
  • Ramirez considered the remark an insult.
  • Ramirez slapped petitioner on the right side of her head, hitting her right ear and eyeglasses.
  • Petitioner retaliated by throwing a stapler, which did not hit Ramirez.
  • Before Ramirez could slap her again, cooler heads intervened.
  • After the incident, Mr. Pedrito Ledesma, the branch manager, required written explanations from petitioner and Ramirez, and also required statements from other employees who witnessed the incident.
  • After consultation with Mrs. Cruz, Ledesma suggested that petitioner and Ramirez resign.
  • Ramirez, who was on probationary status, resigned.
  • Petitioner, a regular employee since January 18, 1974, did not resign.
  • Termination and clearance to dismiss
  • Petitioner received a letter of termination effective March 16, 1977, for “violation of company rules and regulations on office relationship.”
  • The letter was accompanied by a copy of the Bank’s application for clearance to dismiss, filed on March 15, 1977 with the Regional Office, Ministry of Labor.
  • Petitioner filed an Opposition to the application for clearance to dismiss.
  • Labor Arbiter proceedings
  • On July 25, 1977, Labor Arbiter Ruben Aquino rendered a decision:
    • Upholding the right of respondent Bank to terminate petitioner for violation of company rules and regulations on office relationship; and
    • Ordering respondent Bank to pay one-half-month salary for every year of petitioner’s service as severance pay, because the clearance application was not filed at least ten days prior to the intended date of dismissal.
  • NLRC ruling
  • On appeal, the National Labor Relations Commission (NLRC) reversed the Labor Arbiter.
  • The NLRC held that the acts complained of did not justify termination.
  • The NLRC directed a thirty-day suspension without pay as the disciplinary measure.
  • The NLRC ordered petitioner’s reinstatement to her previous position without loss of seniority rights.
  • The NLRC ordered payment of back salaries beginning thirty days after she was out of work until the date of actual reinstatement.
  • Deputy Minister ruling (Office of the Minister of Labor)
  • Respondent Bank appealed to the Office of the Minister of Labor.
  • On March 14, 1979, Deputy Minister...(Subscriber-Only)

Issues:

  • Whether petitioner’s acts justified termination under the Bank’s rules on office relationship
  • Whether petitioner wilfully refused to heed the supervisor’s admonition “Pssst tama na yan” within the meaning of the rule on willful refusal.
  • Whether petitioner’s remark “Alam ko matapang ka mangyari security guard ka dati” constituted an insult or an act inconsistent with proper subordination sufficient to warrant dismissal.
  • Whether petitioner’s use of the word “tarantado” constituted prohibited insulting or use of foul language towards a fellow staff member, considering petitioner’s claim that it was a joke and her usual expression, and Ramirez’s claim as to how he took it.
  • Whether the incident’s elements of shouting and physical violence supported dismissal as the appropriate penalty.
  • Whether the penalty imposed by the Labor Arbiter and affirmed by Deputy Minister was appropriate in light of circumstances
  • Whether dismissal was too severe a penalty and whether a lesser penalty, such as the NLRC’s thirty-day suspension without pay, was commensurate.
  • Whether the clearance to dismiss was timely filed and...(Subscriber-Only)

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

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