Title
Tri-C General Services vs. Matuto
Case
G.R. No. 194686
Decision Date
Sep 23, 2015
Janitors filed illegal dismissal against their agency, alleging harassment; SC ruled no proof of dismissal, ordered reinstatement sans backwages due to abandonment claims.

Case Digest (G.R. No. 194686)
Expanded Legal Reasoning Model

Facts:

  • Parties and Background
    • Petitioner: Tri‑C General Services, Inc., a manpower agency providing janitorial services to PLDT Business Offices in Laguna.
    • Respondents:
      • Nolasco B. Matuto – hired on June 5, 1995
      • Romeo E. Magno – hired on August 1, 1993
      • Elvira B. LaviAa – hired on February 4, 1996
    • Context: Respondents were employed as janitors/janitresses at the PLDT Business Office in Calamba City, with their employment subject to the operational needs of the client.
  • Employment Complaints and Alleged Harassment
    • Prior Labor Dispute:
      • In January 1997, the respondents spearheaded a complaint with several janitors against Tri‑C for underpayment of wages and alleged violation of labor standards before the Department of Labor and Employment.
      • The Labor Arbiter (LA) ruled in favor of the janitors on September 1, 2003, ordering the petitioner to pay the underpaid amounts.
      • Instead of paying the mandated minimum wage, Tri‑C allegedly provided only minimal annual salary increases of ₱5.00, which the respondents claimed led to harassment and intimidation.
  • Events Leading to the Dismissal Case
    • Discontinuance of Assignment:
      • In October 2004, PLDT-Calamba communicated to Tri‑C its decision to implement cost‑cutting measures, which would result in the discontinuation of the janitorial services provided by the respondents.
    • Notice and “Floating Status” Allegations:
      • Petitioner claimed there was no formal dismissal; rather, the respondents were placed on “floating status” due to the temporary termination of the client contract.
      • Petitioner contended that the legal period—six months during which an employee on floating status is not yet subjected to a claim of illegal dismissal—had not lapsed.
    • Respondents' Allegations of Illegal Dismissal:
      • Respondents argued that even if there was a valid ground for termination, proper due process was not followed since they did not receive the two statutory notices required by law.
      • They further contended that they were, in fact, illegally dismissed and that prior complaints and acts of harassment contributed to a hostile work environment.
  • Communications and Notices Issued by the Petitioner
    • Notice Letters and Summons:
      • Starting in October 2004, Tri‑C’s Personnel Department issued a series of letters summoning the respondents to report at the main office at #45 Zorra St., San Francisco Del Monte, Quezon City.
      • Specific notices included:
        • October 14, 2004: A letter sent to Matuto and LaviAa requesting their reporting for a transfer or office re‑shuffling.
        • Subsequent letters on October 19, 25 and November 11, 2004, reiterated the request.
        • A final letter on November 16, 2004 warned that failure to report would result in their deletion from the active employee roster, effectively terminating their services.
      • Romeo Magno received similar notices on November 11 and November 16, 2004, followed by a letter on November 22, 2004 indicating termination for failing to report.
  • Proceedings and Decisions at Various Levels
    • Labor Arbiter (LA) Decision (July 26, 2007):
      • Ruled in favor of Tri‑C by dismissing the illegal dismissal complaint due to the respondents being on floating status, noting that the period for claiming illegal dismissal had not yet lapsed.
      • Nonetheless, awarded separation pay to the respondents.
    • National Labor Relations Commission (NLRC) Decision (Second Division):
      • Affirmed the LA’s decision regarding the lack of illegal dismissal but deleted the monetary award of separation pay, holding that the complaint was premature.
    • Court of Appeals (CA) Decision (June 17, 2010 and December 9, 2010):
      • Reversed the NLRC ruling by finding that the respondents were illegally dismissed, ordering their reinstatement along with full backwages computed from the time of dismissal.
      • Awarded attorney’s fees (10% of the monetary awards) and remanded the case for the computation of backwages and benefits.
    • Supreme Court Review (September 23, 2015):
      • Granted the petition for review on certiorari under Rule 45.
      • Revised the findings regarding the dismissal, determining that there was no overt or positive act by the petitioner to dismiss the respondents, due to lack of corroborative and competent evidence supporting such a claim.

Issues:

  • Review of the CA’s Findings and Procedural Posture
    • Whether the Court of Appeals gravely erred in annulling and setting aside the NLRC decision rendered by its Second Division.
    • Whether the CA erred in denying the petitioner’s motion for reconsideration regarding its June 17, 2010 decision.
  • Determination of the Alleged Illegal Dismissal
    • Whether the respondents were in fact illegally dismissed by Tri‑C General Services, considering the evidence presented.
    • The sufficiency of the evidence adduced by the respondents to establish the fact of their dismissal.
  • Remedies and Monetary Awards
    • Whether the order for reinstatement and payment of backwages, including allowances and other benefits, was correctly rendered.
    • Whether respondents are also entitled to attorney’s fees under the facts and circumstances of the case, particularly in light of Article 111 of the Labor Code and pertinent jurisprudence.

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

Doctrine:

  • (Subscriber-Only)

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