Title
Philippine Long Distance Telephone Co. vs. Bolso
Case
G.R. No. 159701
Decision Date
Aug 17, 2007
PLDT employee Romeo Bolso dismissed for serious misconduct after allegedly accepting payment for illegal telephone line installation. Supreme Court upheld dismissal, citing substantial evidence and due process.

Case Digest (G.R. No. 159701)
Expanded Legal Reasoning Model

Facts:

  • Employment and Dismissal Background
    • Romeo F. Bolso was employed by Philippine Long Distance Telephone Company (PLDT) as an Installer/Repairman II since February 1982.
    • PLDT terminated Bolso’s employment on 20 July 1997 allegedly for serious misconduct.
  • The Illegal Telephone Line Installation
    • On 5 February 1996, Samuel Mabunga, a PLDT subscriber, sold his telephone line rights to Ismael Salazar for P20,000, receiving P15,000 while the remaining P5,000 was divided into payments of P2,500 each for installation services.
    • Salazar paid P2,500 to an installer introduced as “Boy Negro” (and his two companions) for the installation of the telephone line at his residence.
    • Salazar later complained to PLDT on 20 May 1996 that Mabunga continued to use the telephone line through an unauthorized “extension” at his residence.
  • Initiation of the Investigation
    • On 28 June 1996, Salazar visited PLDT’s Quality Control and Inspection Division (QCID) office where he affirmed having paid for the installation and, during the investigation, positively identified a photograph of Bolso as “Boy Negro.”
    • Salazar executed a Sinumpaang Salaysay (sworn narrative) and a Certification attesting that the person in the photograph was the one who installed the unauthorized extension.
    • On 29 June 1996, QCID confirmed through an inspection at Salazar’s residence that an outside extension line was in use, though not an official installation.
  • Subsequent Proceedings and Developments
    • On 23 July 1996, PLDT issued an inter-office memo summoning Bolso (with his immediate supervisor or union representative) to appear at its office for investigation regarding his alleged participation in installing the illegal extension line.
    • During the investigation on 26 July 1996, Salazar once again identified Bolso as the installer, even as Bolso denied being “Boy Negro” and later submitted a recantation letter contesting Salazar’s identification.
    • On 20 January 1997, Bolso’s union requested the withdrawal of the complaint against him, and on 10 July 1997, his counsel moved for the dismissal of the administrative case based on Salazar’s recantation.
    • PLDT, nevertheless, terminated Bolso for what it characterized as serious misconduct.
    • Bolso filed a complaint for illegal dismissal, backwages, and damages before the Labor Arbiter on 15 August 1997.
    • The Labor Arbiter dismissed Bolso’s complaint on 6 August 1998, citing that his evidence was “speculative and conjectural” despite finding some substantial evidence of misconduct.
    • Bolso subsequently appealed to the National Labor Relations Commission (NLRC), which on 28 September 1998 reversed the Labor Arbiter’s decision, ruling that PLDT failed to prove Bolso’s participation in the offense, emphasizing that the recantation letter established his innocence and that he was denied due process.
    • PLDT filed motions for reconsideration (26 April 1999 and 22 January 2003) and a petition with the Court of Appeals, which dismissed PLDT’s petition, thereby sustaining the NLRC decision ordering Bolso’s reinstatement and entitlement to backwages.
  • Key Evidentiary Points
    • Salazar’s original statements consistently indicated that Bolso received P2,500 for installing the illegal extension line.
    • The recantation by Salazar, submitted later, only disavowed the identification of Bolso as “Boy Negro” but did not negate the payment claim.
    • Bolso himself did not advance any explanation to account for Salazar’s initial allegations, and he made no suggestion of any motive behind the accusation.

Issues:

  • Whether Bolso’s dismissal for serious misconduct by PLDT was justified given the evidence of his participation in installing an unauthorized extension line.
  • Whether the payment of P2,500, as originally stated by Salazar, constitutes sufficient evidence of serious misconduct warranting dismissal.
  • Whether Salazar’s subsequent recantation—limited to disavowing Bolso’s alleged identity as “Boy Negro”—is adequate to negate the earlier incriminating statements regarding the receipt of payment.
  • Whether Bolso was afforded due process during the administrative investigation and proceedings leading to his dismissal.

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

Doctrine:

  • (Subscriber-Only)

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