Title
Air France vs. Rafael Carrascoso and the Honorable Court of Appeals
Case
G.R. No. L-21438
Decision Date
Aug 28, 1966
Rafael Carrascoso, holding a first-class ticket, was forcibly moved to tourist class by Air France to accommodate a "white man," leading to a breach of contract and bad faith. Courts awarded damages for humiliation and breach.

Case Digest (G.R. No. L-21438)
Expanded Legal Reasoning Model

Facts:

  • Context and Ticket Issuance
    • Rafael Carrascoso, a civil engineer, was among 48 Filipino pilgrims departing Manila for Lourdes on March 30, 1958.
    • On March 28, 1958, he purchased a first-class round-trip airplane ticket Manila–Rome through Philippine Air Lines, Inc., acting as Air France’s agent.
  • Travel Experience and Ouster Incident
    • Carrascoso traveled first class from Manila to Bangkok. Upon boarding the Bangkok–Rome segment, the Air France manager ordered him to vacate his first-class seat, claiming a “white man” had a superior right.
    • Carrascoso refused, a commotion ensued among Filipino passengers, and he was forcibly moved to tourist class against his will.
  • Proceedings Below and Awards
    • The Court of First Instance of Manila awarded P25,000 moral damages, P10,000 exemplary damages, P393.20 (later reduced) for fare difference, P3,000 attorneys’ fees, legal interest, and costs.
    • The Court of Appeals affirmed the judgment in all respects except reducing the fare-difference refund to P383.10, with costs against petitioner.

Issues:

  • Adequacy of Findings of Fact
    • Did the Court of Appeals fail to state complete findings as constitutionally (Art. VIII, Sec. 12) and statutorily (Rule 51, Sec. 4) required?
    • Are appellate findings of fact conclusive in certiorari review, which is limited to questions of law?
  • Contractual Right to a First-Class Seat
    • Does issuance of a “first class” ticket guarantee a confirmed reservation on each flight segment?
    • Can the carrier override the written ticket by an oral reservation-subject-to-availability agreement?
  • Award of Moral and Exemplary Damages
    • Is bad faith sufficiently averred and proven to justify moral damages in a breach-of-contract action?
    • Does the manager’s forceful ejection constitute wanton or oppressive conduct warranting exemplary damages?
  • Evidentiary Issues
    • Was the passenger’s testimony regarding the purser’s notebook entry admissible under the best-evidence rule?
    • Does the res gestae exception admit spontaneous statements made during or immediately after the incident?
  • Attorneys’ Fees and Quantum of Awards
    • Did the courts below properly exercise discretion in awarding P3,000 attorneys’ fees?
    • Are the amounts of moral (P25,000) and exemplary (P10,000) damages reasonable or excessive?

Ruling:

  • (Subscriber-Only)

Ratio:

  • (Subscriber-Only)

Doctrine:

  • (Subscriber-Only)

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