Title
Armovit vs. Court of Appeals
Case
G.R. No. 88561
Decision Date
Apr 20, 1990
Passengers denied boarding due to airline's gross negligence in ticket error, awarded moral, exemplary, and actual damages by Supreme Court.
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Case Summary (G.R. No. 88561)

Case Background

  • The case involves Dr. Herman Armovit, Dora Armovit, and Jacqueline Armovit (petitioners) against Northwest Airlines, Inc. and the Court of Appeals (respondents).
  • The petitioners, a Filipino family residing in the U.S., faced issues with their flight back to the U.S. from the Philippines due to an erroneous departure time indicated on their tickets.

Factual Background

  • The petitioners purchased round-trip tickets from Northwest Airlines for a holiday visit to the Philippines in December 1981.
  • The tickets erroneously listed their departure flight as January 17, 1982, at 10:30 A.M., despite the flight actually departing at 9:15 A.M. on the same day.
  • Upon arrival at the airport, the petitioners were informed they could not board the flight as it had already departed, leading to distress and financial losses.

Legal Proceedings

  • The petitioners filed for damages in the Regional Trial Court of Manila due to the airline's breach of contract.
  • The Regional Trial Court ruled in favor of the petitioners, awarding various damages, including actual, moral, exemplary, and nominal damages.

Court of Appeals Decision

  • The Court of Appeals upheld some aspects of the trial court's decision but modified damage awards, particularly reducing moral damages due to a lack of witness testimony regarding emotional distress.
  • The appellate court acknowledged the airline's negligence but ruled that moral damages were unwarranted since the breach was not malicious.

Supreme Court Ruling

  • The Supreme Court granted the petition of the Armovits, modifying the appellate court's decision regarding damages awarded.
  • The Court recognized the airline's gross negligence in confirming flight details and the emotional impact on the petitioners despite their absence in court.

Damages Awarded

  • Actual Damages: Confirmed at P1,300.00.
  • Moral Damages:
    • Dr. Herman Armovit: P100,000.00
    • Mrs. Dora Armovit: P100,000.00
    • Miss Jacqueline Armovit: P100,000.00
  • Exemplary Damages:
    • Dr. Herman Armovit: P100,000.00
    • Mrs. Dora Armovit: P50,000.00
    • Miss Jacqueline Armovit: P20,000.00
  • Attorney's Fees: 5% of the total awards.

Key Legal Principles

  • Breach of Contract: The case illustrates that breaches of air transportation contracts can result in compensatory damages, including moral and exemplary damages, especially in cases of gross negligence.
  • Negligence and Malice: The Court noted that gross negligence could equate to malice in certain contexts, justifying awards for emotional distress.
  • Testimony and Evidence: The absence of direct testimony from the petitioners did not negate the validity of their claims, as corroborating witness testimony was deemed sufficient.

Key Takeaways

  • Airlines owe a duty of care to passengers, which incl
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